Frequently Asked Questions
 

Production:
Products are shipped within 2-3 weeks.

Returns:
Decorated product can only be returned if it is damaged in production. Contact Customer Service to receive your replacement within 7-10 business days.  If your product is no longer available, an alternative product will be suggested.

Incorrect Sizing:
Lipic's is not responsible for sizing choices, and will not replace decorated apparel that does not fit. However, blank items can be returned and exchanged for new sizes.

Monograms:
Products requiring monograms will be embroidered exactly as the information appears. Be sure to check spelling before submitting your order. Products will not be refunded for misspelled monograms.